What does it really mean to be engaged? Well, the dictionary says it just means busy, occupied or unavailable but then again when it comes to marriage it has another meaning altogether, it means both an agreement and a commitment. It also ties engage to holding someones interest and attention. So what are we looking for when we are trying to increase worker engagement? We are not just wanting them to be occupied or busy, we want them to find their work interesting and also our company goals, values, efficiencies, reputation and profitability. We want our workers to find all of this so very interesting and even fascinating! Now, in truth maybe some of our company policies and products are not all that riveting. But we still expect our workers to be interested because we are paying them. But once again that pay thing is not the end all, we can’t just buy interest. However, there are some things we can do to become interesting, like the saying goes, “the best way to be interesting is to be interested.” Like the late Steven Covey says in his 7 habits book, “Seek first to understand, then to be understood.” So spending the time to be interested in our workers needs is the path to the kind of worker engagement and possibly even fascination we would like to have!
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